Cell Technical Support Questionnaire

General Information

First Name

Last Name

Email

Phone Number

Company/Organization

Order Information

Cell Name/Catalog Number

Date of Purchase

To locate your order in our system, please provide us with one of the following:

PO Number

Invoice Number

Online Order Number

PO Number/Invoice Number/Online Order Number

Culture of the Cells

1. When was the media first changed?

24 hours

48 hours

Other, specify below

a. If other, when was the media first changed?

2. How frequently was the media subsequently changed?

24 hours

48 hours

Other, specify below

a. If other, when was it subsequently changed

3. Have the cells become 90% confluent?

Yes

No

4. Other comments on culturing

Splitting of the Cells

1. What was used to detach the cells?

Cell Detachment Solution (cat.# ADF001)

Trypsin

Other, specify below

a. If trypsin was used, please provide the concentration

b. If other, what was used to detach the cells?

2. What ratio were the cells split?

1 : 2

1 : 3

Other, specify below

a. If other, what ratio were the cells split?

4. Other comments on splitting

Current Issue/Question

Please explain the current problem you are facing including all relevant details:

What day in culture are the cells now?

Please email an image of the cells to Pete at pshuster@neuromics.com. Have you or will you be sending an image?

Yes

No

General Information

Order Information

Plating of the Cells

Culture of the Cells

Splitting of the Cells

Current Issue/Question